Frequently Asked Questions

Find answers to common questions about our Italian specialties

How do you ensure the freshness of perishable items?

All perishable goods, including cheeses and cured meats, are shipped in insulated packaging with cold packs to maintain optimal temperature during transit.

Are your products imported directly from Italy?

Yes, we source a significant portion of our inventory directly from artisanal producers across various regions of Italy to ensure authentic quality.

Do you offer gluten-free pasta options?

Absolutely. We carry a dedicated selection of premium gluten-free pastas made from corn, rice, and legumes that maintain traditional al dente texture.

Can I track my order once it has shipped?

Once your order is processed, you will receive a confirmation email containing a tracking number to monitor your delivery status in real-time.

Do you offer gift baskets or custom assortments?

Yes, we offer curated Italian gift baskets for all occasions. Custom corporate gifting options are also available upon request.

What is the shelf life of your olive oils?

Our extra virgin olive oils typically have a shelf life of 18-24 months. We recommend storing them in a cool, dark place to preserve flavor profile.